We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This Privacy Notice describes how lucyla.com collects and processes your personal information through Lucyla websites, devices, products, and services that reference this Privacy Policy. By using Lucyla Services, you are consenting to the practices described in this Privacy Policy.

What Personal Information About Customers Does Lucyla Collect?

We collect your personal information to provide and continually improve our products and services. Here are the types of personal information we collect:

• Information You Give Us: We receive and store any information you provide when you access our website and take actions to purchase our products.

• Automatic Information: We automatically collect and store certain types of information about your use of Lucyla Services, including interaction data and cookies.

• Information from Other Sources: We may receive updated delivery and address information from our carriers to enhance our records.

For What Purposes Does Lucyla Use Your Personal Information?

• Purchase and delivery of products and services: Handling orders, processing payments, and communicating about orders.

• Provide, troubleshoot, and improve Lucyla Services: Enhancing usability and performance.

• Recommendations and personalization: Tailoring experiences based on user preferences.

• Comply with legal obligations: Collecting buyer information for identity verification and compliance.

• Communicate with you: Providing support and responding to inquiries.

• Advertising: Displaying interest-based ads (without using personally identifiable information).

• Fraud prevention and credit risks: Ensuring transaction security and risk assessment.

What About Cookies and Other Identifiers?

We use cookies and other identifiers to recognize your browser or device and improve Lucyla Services. For more information, please read our Cookies Notice.

Does Lucyla Share Your Personal Information?

We do not sell customers’ personal information. However, we share data in the following cases:

• Third-Party Service Providers: Engaging companies for order fulfillment, marketing, and payment processing.

• Business Transfers: Customer information may be transferred in business acquisitions or mergers.

• Protection of Lucyla and Others: Complying with legal requirements, enforcing policies, and preventing fraud.

You will receive notice if your data is shared with third parties, and you will have an opportunity to opt out.

How Secure Is Information About Me?

• We use encryption protocols to protect data transmission.

• We follow PCI DSS standards for handling credit card data.

• We maintain safeguards to secure stored personal information.

• Our security measures may require proof of identity before disclosing personal information.

What Choices Do I Have?

If you have questions regarding your personal information, please contact us:

Email: support@lucyla.com
Address: 13301 Jasperson Way, Westminster CA 92683, United States